Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: May 7, 2026
Table of Contents
1. Information We Collect
Account Information
When you create an account with Smart DeepInvoice, we collect:
- Name and email address
- Company name and business information
- Billing address and payment information
- Phone number (optional)
Usage Data
We automatically collect information about how you use our service:
- Invoice data and customer information you enter
- Email tracking data (opens, clicks, bounces)
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Log files and error reports
Customer Data
As part of our invoice management service, you may provide customer information including names, email addresses, billing information, and payment history. We process this data solely to provide our services to you.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our invoice management services
- Send automated payment reminders and follow-up emails
- Process payments and manage billing
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our service
- Send important updates about your account or our service
- Ensure security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in these limited circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business:
- Stripe: Payment processing and subscription management
- Email Service Providers: Sending invoice emails and reminders
- Cloud Hosting: Secure data storage and application hosting
- Analytics Services: Understanding how our service is used
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data in transit
- Encrypted data storage with access controls
- Regular security audits and penetration testing
- Two-factor authentication options
- Employee access controls and security training
- Secure backup and recovery procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account, plus 30 days for backup recovery
- Invoice Data: 7 years for tax and legal compliance purposes
- Payment Data: As required by payment processors and tax authorities
- Usage Logs: 12 months for security and service improvement
- Support Communications: 3 years for reference and training
When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
You can access and export your data through your account settings or by contacting us.
Correction
You can update your account information and customer data directly in your dashboard.
Deletion
You can delete your account and personal information through your account settings.
Objection and Restriction
You can object to certain processing activities or request restrictions on how we use your data.
Email Communications
You can unsubscribe from marketing emails, but we may still send important service-related communications.
7. Third-Party Services
Our service integrates with various third-party platforms:
- Accounting Software: QuickBooks, Xero, FreshBooks
- CRM Systems: Salesforce, HubSpot
- Payment Gateways: Stripe, PayPal
- Email Services: Various email providers for invoice delivery
When you connect these services, their respective privacy policies apply to the data they process. We encourage you to review their privacy practices.
9. International Data Transfers
Smart DeepInvoice is operated from the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
We implement appropriate safeguards for international transfers, including standard contractual clauses and adequacy decisions where applicable.
10. Children's Privacy
Smart DeepInvoice is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through our service.
Your continued use of Smart DeepInvoice after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@smartdeepinvoice.com
Address:
Deepankar Singh
K3-34, Siroman Nagar
Dimna, Jsr 18
For GDPR-related inquiries, please include "GDPR Request" in your email subject line.